Frequently Asked Questions

Q: Are your services available 24/7?

Yes, our transportation services at Royal Premier Car Service are available to book 24/7 via phone call at (848) 336-4270 or by downloading our app from the homepage. You can book our services for one month, one week, one day or even a couple of hours ahead of time.

Q: When is the best time to book luxurious transportation?

The best time to get in touch with Royal Premier Car Service is right at the moment when you know your destination. As previously noted, our direct phone line at (848) 336-4270 is available at all hours of the day, and you can book our services in advance. In addition, you should make sure to have all the required information, such as the spot where you want to be picked up from and the exact hour, so that we can provide you with a tailor-made transportation plan.

Q: Can I check out your fleet before booking transportation?

Yes! We at Royal Premier Car Service are proud to say that we have a luxurious fleet that is perfect for any occasion. Our fleet is available at your disposal 24/7, and you can check it out by accessing the "Fleet" page on our website. You can also come and visit our headquarters to check out the fleet for yourself. We offer sophisticated sedans, luxurious SUVs, and comfy Mercedes Sprinters that provide more legroom than you could ask for.

Q: Can I book transportation that requires multiple pick-ups and drop-offs?

Of course! Royal Premier Car Service offers the option to schedule multiple pick-ups and drop-offs so that all your guests can enjoy a premier riding experience. Contact us today at (848) 336-4270 (direct line) to find out additional information about the advantages of using our limo services.

Q: Do I need to tip the chauffeur?

Our professional chauffeurs at Royal Premier Car Service who are masters behind the wheel come as a "package deal" when you book our luxurious transportation services. You don't need to pay extra for them, and the total fee for our transportation services does not include a tip. However, you can show your appreciation for the professionalism of our chauffeurs and let them know that they did a great job by tipping.

Q: How do I book your luxurious transportation services?

Give Royal Premier Car Service a call at (848) 336-4270 (direct line), and our professional customer support team will take care of everything else. You can also download our app on iOS or Android to have access to all our services and book a reservation.

Q: How many passengers can your fleet accommodate?

Royal Premier Car Service's premier fleet is perfect for any special event, and we offer vehicles that can comfortably accommodate up 14-passengers.

Q: Will a professional chauffeur pick me up from the airport?

Yes, one of Royal Premier Car Service's professional chauffeurs will be waiting right outside the baggage claim area for you with a sign in his hand.

Q: Can I listen to my own music?

Of course! Royal Premier Car Service's modern fleet is equipped with AUX hookups so that you can listen to your favorite tunes when riding with us.

Q: Do you offer car seats for infants and small children?

Royal Premier Car Service provides car seats for infants and small children. Just make sure to let us know that you will need them when booking our transportation services. Also, an additional fee may be charged for this special request.

Q: What safety measures do you have in place during the COVID-19 pandemic?

At Royal Premier Car Service, the safety and well-being of our clients and employees is our top priority. We have implemented stringent safety protocols to ensure a safe and comfortable ride for everyone. Our vehicles are thoroughly sanitized before and after each trip, and our chauffeurs wear masks and gloves at all times. We also provide hand sanitizer for our clients' use and maintain social distancing during the ride.

Q: Can I request a specific vehicle for my transportation needs?

Yes, you can request a specific vehicle from our fleet when booking with Royal Premier Car Service. Whether you need a spacious SUV for a group outing or a sleek sedan for a business meeting, we have the perfect vehicle to suit your needs. Simply let us know your preferences when making your reservation, and we will do our best to accommodate your request, subject to availability.

Q: Do you offer hourly rates for your transportation services?

Yes, Royal Premier Car Service offers hourly rates for our luxurious transportation services. Whether you need a ride for a few hours or a full day, we have flexible pricing options to suit your needs. Contact us at (848) 336-4270 to discuss your specific requirements and get a personalized quote.

Q: Can I make changes to my reservation after booking?

Yes, you can make changes to your reservation with Royal Premier Car Service, subject to availability. If you need to modify your pick-up time, drop-off location, or any other details, please call us at (848) 336-4270 as soon as possible. We will do our best to accommodate your changes and ensure a seamless transportation experience.

Q: Are your vehicles equipped with Wi-Fi?

Yes, select vehicles in Royal Premier Car Service's fleet are equipped with complimentary Wi-Fi for your convenience. Stay connected and productive during your ride with our reliable internet access. Please let us know if you require a vehicle with Wi-Fi when making your reservation.

Q: Can I request a non-smoking vehicle?

All vehicles in Royal Premier Car Service's fleet are non-smoking to ensure the comfort and well-being of all our clients. You can rest assured that your ride will be fresh and smoke-free.

Q: Do you provide transportation for weddings?

Yes, Royal Premier Car Service offers exceptional transportation services for weddings. From elegant sedans for the bride and groom to spacious limousines for the wedding party, we have the perfect vehicles to make your special day unforgettable. Our experienced chauffeurs will ensure that you arrive at your destinations safely and in style.

Q: Can I request a red carpet service?

Yes, Royal Premier Car Service offers red carpet service for those special occasions when you want to make a grand entrance. Let us know when booking your reservation, and we will roll out the red carpet for you and your guests.

Q: Do you offer discounts for frequent travelers?

 

Yes, Royal Premier Car Service values our loyal clients and offers discounts for frequent travelers. If you regularly use our transportation services for business or personal travel, contact us at (848) 336-4270 to learn more about our loyalty program and how you can save on your future rides.

Q: Can I cancel my reservation if my plans change?

Yes, you can cancel your reservation with Royal Premier Car Service if your plans change. However, please note that cancellation fees may apply depending on the notice given and the type of service booked. To avoid any charges, we recommend canceling your reservation at least 24 hours before your scheduled pick-up time.

Q: Are your chauffeurs licensed and insured?

Yes, all chauffeurs at Royal Premier Car Service are fully licensed, insured, and undergo rigorous background checks and training to ensure your safety and peace of mind. You can trust our experienced professionals to provide you with the highest level of service and security.

Q: Do you offer transportation for corporate events?

Yes, Royal Premier Car Service provides exceptional transportation solutions for corporate events, including conferences, meetings, and team-building activities. Our professional chauffeurs and well-maintained fleet will ensure that your employees and clients arrive at their destinations safely and on time. Contact us at (848) 336-4270 to discuss your corporate transportation needs and receive a customized quote.